California Consumer Privacy Act (CCPA) Policy

1. Introduction

This California Consumer Privacy Act (“CCPA”) Policy outlines the privacy rights of California residents and explains how Planted Inc. (“we,” “us,” or “our”) collects, uses, discloses, and protects personal information. This policy also explains the rights granted to California residents under the CCPA and how they can exercise those rights.

2. Scope

This policy applies to California residents who interact with Planted Inc. services, whether through our website, app, or other means. It supplements our general Privacy Policy and describes additional rights and obligations under the CCPA for California residents.

3. Definitions

Personal Information: Under the CCPA, personal information is defined as information that identifies, relates to, describes, or could reasonably be linked, directly or indirectly, with a particular California resident or household.
Sale of Personal Information: The term “sale” refers to the selling, renting, releasing, or otherwise making available a consumer’s personal information to a third party for monetary or other valuable consideration.

4. Personal Information We Collect

We collect the following categories of personal information from or about you when you use our services:

Identifiers: Such as your name, email address, IP address, device ID, and other similar identifiers.
Commercial Information: Such as records of products or services purchased, obtained, or considered.
Internet or Other Electronic Network Activity: Such as browsing history, search history, and information regarding interactions with our website, app, or advertisements.
Geolocation Data: Such as your physical location or movements, collected via your device.
Professional or Employment-Related Information: For business-related accounts, such as job title and employer information.
Inferences: Such as insights drawn from the above categories to create a profile about your preferences and behavior.

We do not knowingly collect sensitive information, such as social security numbers or medical information, unless explicitly provided by you and required for specific services.

5. How We Use Personal Information

We may use the personal information we collect for the following business purposes:

Providing Services: To deliver, support, and enhance the features and functionalities of our platform.
Personalization: To personalize your experience, including content and advertisements tailored to your interests.
Communication: To respond to your inquiries, provide customer service, and send important updates.
Security: To detect and prevent fraudulent activity, security incidents, and other potential threats.
Compliance: To comply with legal requirements, respond to law enforcement requests, and fulfill regulatory obligations.
Marketing: To provide promotional content, newsletters, and advertisements in line with your preferences.

6. Your Rights Under the CCPA

As a California resident, you have specific rights under the CCPA regarding your personal information:

6.1. Right to Know

You have the right to request that we disclose to you:

The categories of personal information we collect about you.
The categories of sources from which we collect personal information.
The business or commercial purposes for collecting or selling your personal information.
The categories of third parties with whom we share your personal information.
The specific pieces of personal information we have collected about you.

6.2. Right to Delete

You have the right to request that we delete any personal information we have collected from you, subject to certain exceptions, such as information required to complete a transaction, detect fraud, or comply with legal obligations.

6.3. Right to Opt-Out of Sale of Personal Information

You have the right to opt out of the sale of your personal information. If you do not want your personal information to be sold, you may submit an opt-out request via www.plantedinc.io/ccpa.

6.4. Right to Non-Discrimination

You have the right to not be discriminated against for exercising your CCPA rights. We will not deny you services, charge you different prices, or provide a different quality of services for exercising your rights under the CCPA.

6.5. Right to Access

You have the right to access and receive a copy of the specific pieces of personal information we have collected about you in a portable and easily accessible format.

7. How to Exercise Your CCPA Rights

To exercise any of your rights under the CCPA, you may submit a verifiable consumer request by contacting us at:

Contact: Policy Manger

Email: policies@plantedinc.io

Phone: (719) 895-9920

Web Form: www.plantedinc.io/policies

Please provide sufficient information for us to verify your identity and process your request. You may submit requests on behalf of yourself or an authorized agent.

8. Verification Process

When submitting a request, we will verify your identity by asking for additional information such as your name, contact details, and account information. If an authorized agent is submitting a request on your behalf, we may require proof of authorization or identity verification.

9. Data Sharing and Sale of Personal Information

We may share personal information with third parties for business purposes, including service providers, marketing partners, and other entities. However, we do not “sell” personal information as defined by the CCPA, unless specified.
If we sell personal information, you will be provided the option to opt-out of such sales through our opt-out mechanism.

10. Response Time and Format

We aim to respond to verifiable consumer requests within 45 days of receipt. If we require more time, we will notify you of the reason and extension period (up to an additional 45 days). Any disclosures or responses we provide will cover the 12 months preceding the verifiable request and will be delivered in a format that is easily understandable.

11. Minors’ Privacy

We do not knowingly collect or sell personal information from individuals under the age of 16 without affirmative authorization as required by the CCPA. If you are a parent or guardian and believe your child’s information has been collected inappropriately, please contact us immediately.

12. Updates to This Policy

We may update this CCPA Policy from time to time in response to changes in the law or our business practices. When we make updates, we will post the revised policy on our website and update the “Effective Date” at the top of the policy. Please review the policy periodically to stay informed of your rights under the CCPA.

13. Contact Information

For questions or concerns about our CCPA practices, or to submit a request, please contact us at: